Returns & Exchanges

At Lilly's Boutique, we want you to love your purchase. If you are not completely satisfied, we offer easy returns on all unworn items with original tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are intact and including the provided packing slip.

• 3.
  Ship Your Items

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, a refund will be processed to your original payment method within 5 to 7 business days.